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What is The Home Standard?
The Home Standard is a weekly home stabilization program. We maintain a consistent baseline across the core areas of your home so it doesn’t fall behind—without you managing tasks every week.
Fit & Service Model
No. Weekly stability is the model.
No. The order and scope are fixed to protect consistency.
No. Biweekly cadence typically allows buildup to return.
We don’t do makeups. The standard resumes next scheduled visit. Policies apply to protect weekly capacity.
How It Works
Start with a Fit Call (15–20 minutes). We confirm alignment, assign the correct weekly tier, and determine whether Initial Standardization is needed.
We confirm:
● weekly cadence fit
● your household usage (not just size)
● laundry/dish volume
● pets/kids/access notes
● the tier (weekly capacity) your home requires
● whether you need an Initial Standardization reset first
If your home is behind baseline, we may require an Initial Standardization visit before weekly service begins. This creates a stable starting point so weekly maintenance can work.
No. It’s a reset to bring the home to baseline—built for stability, not perfection. Heavy projects, specialty work, or deep organizing are handled separately.
What’s Included Weekly
Every weekly visit maintains baseline across:
kitchen reset
bathroom reset(s)
living areas + bedrooms reset
floors vacuumed and/or mopped
dishes handled
laundry moved forward to baseline
trash removed
general straightening to maintain order
Laundry is included to baseline as part of the standard. That means we move it forward consistently to prevent buildup, within the tier capacity.
Yes—dishes are part of baseline stability, handled within the weekly standard and tier capacity.
We do light organizing and maintenance when it supports the weekly baseline. Heavy organizing projects are separate.
No. The Home Standard is maintenance stability, not weekly deep detailing. Specialty and deep-detail services are separate.
Not as part of The Home Standard. Those are separate project services.
Standard First, Then Extras
We follow the Weekly Home Standard first. If time remains, we can occasionally support a small additional priority. We don’t redesign visits on the spot.
We don’t skip the standard. Skipping core areas breaks stability and creates long-term buildup.
Submit requests in advance through the approved communication method (text/email/portal). Requests are logged and handled within the model (standard first, then capacity).
Yes. For clients who want a more “fully handled” home experience, we offer a Home Support Layer—additional reserved weekly capacity after the standard is completed. Availability and pricing are discussed during your Fit Call.
Pricing & Tiers
Pricing is capacity-based. We reserve weekly time to maintain the standard calmly and consistently. Your tier is based on household usage (kids, pets, laundry/dishes volume, number of bathrooms, etc.).
Most households fit into:
● Standard Home — $195/week + tax
● Expanded Home — $325/week + tax
Your tier is assigned after your Fit Call.
We assign your tier based on required capacity. Under-allocating time leads to rushed visits and instability, so we don’t guess
If we observe a consistent pattern over the first few visits, we address it structurally—by adjusting capacity—so the standard stays intact.
No. Applicable sales tax is added where required.
No. Hourly pricing creates weekly negotiation and inconsistency. We reserve weekly capacity to maintain the standard.
Scheduling, Access & Visits
We aim for consistency and prefer the same attendant whenever possible. If a substitution is needed, we follow the same standard and household notes.
No. Most clients prefer service while they’re out. You just need to provide safe, reliable access.
If we can’t access the home at the scheduled time, it is considered a missed visit and handled under the missed-visit policy.
Yes. We’ll provide an arrival window and communicate if anything changes materially
Supplies & Tools
Clients provide supplies. This keeps the service consistent with your preferences and reduces operational complexity. We provide a recommended supplies list.
We’ll use what is available and document limitations. Missing supplies can prevent full completion of the standard
Missed Visits, Cancellations & Exceptions
Because we reserve weekly capacity for your home, client-caused missed visits are charged and not made up. Service resumes the next week.
No. We do not combine two weeks into one, extend visits, or offer makeup visits. This protects schedule integrity and quality.
Company-caused missed visits are not charged (or are credited). Service resumes on the next scheduled visit.
Let us know in advance. Extended disruptions in cadence may require re-standardization upon return if baseline has been disrupted.
Pets, Safety & Home Conditions
Yes, as long as pets don’t create unsafe working conditions. Please communicate pet notes and secure aggressive or anxious pets.
We may pause or decline service in unsafe conditions (biohazards, infestations, severe clutter blocking access, active construction hazards, etc.). We’ll document and advise next steps.
No. We handle normal household items, but heavy lifting and moving large furniture is excluded unless pre-arranged.
Quality & Satisfaction
Contact us within a reasonable window after service with clear details. We review patterns and improve within the structure of the program.
Quality is measured by baseline stability over time, consistency, and completion of the standard—not by extra tasks or intensity.
Policies & Limits
No. The Home Standard is weekly stabilization. Deep cleans, specialty services, and heavy organizing are separate.
No. We are a home stabilization service, not a childcare provider
No. We do not transport pets
Only if you offer a premium support program with defined rules. Otherwise, errands are not part of The Home Standard.
How do I know if this is right for my home?
Schedule a Fit Call. We’ll tell you clearly if this model fits—and what weekly capacity your home requires.
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